Loading...
Careers2018-12-27T00:08:31+00:00

Join Our Team

HWMG’s continued success is largely due to our team of more than 130 dedicated employee owners who serve our clients. HWMG is proud to be 100% employee-owned.

We are looking for intelligent, motivated and responsible people to help us build on our tradition of superior service. With a supportive environment that fosters personal and professional development, wellness, and community service, we invite you to join our ‘ohana.

Apply Today

Benefits

We are pleased to offer the following benefits to our team members who meet the eligibility requirements.

  • Medical, Dental, Vision and Drug Coverage
  • Employee Life and Accidental Death & Dismemberment Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Supplemental Insurance (at employee’s expense)
  • Short-Term and and Long-Term Disability Insurance
  • Long-Term Care Insurance
  • Employee Stock Ownership Plan
  • Flexible Spending Plan
  • Pre-Tax Transportation Program
  • Fitness Club Membership
  • Holidays, Vacation, and Sick Leave

These benefits are subject to modification at any time.

We are currently recruiting for these full-time positions:

Customer Service Representative I

Position Summary
  • Serves as a liaison between health plans, clients, members, and providers
  • Provides professional, thorough, accurate, and timely customer service
  • Assists with resolution of issues via telephone, written correspondence, and/or in person
  • Researches and responds to inquiries regarding plan benefits, billing, payments, claims, and insurance forms
Qualifications
  • High school diploma or GED is required. Three years of experience in customer service, call centers, or a related area is preferred
  • Excellent customer service, organizational, and verbal and written communication skills
  • Strong listening and problem-solving skills
  • Attention to detail and work independently and in a team environment
  • Able to meet deadlines and maintain professionalism under stressful situations
  • Basic-level proficiency in Microsoft Word, Excel, and Outlook

Data Analyst

Position Summary

Identifies, analyzes, develops, and deploys required data, reports and documentation to government agencies; provides recommendations and assistance in developing reports and documentation to optimize compliance-related efficiencies and productivity.

Qualifications
  • Intermediate-level proficiency in Microsoft Word and Excel
Required
  • Intermediate-level technical knowledge and hands-on experience with:
    • Constructing, profiling, and performance tuning T-SQL on Microsoft SQL Server or later
    • Developing and publishing SSRS reports, and SSRS configuration and administration on Microsoft SQL Server 2016 or later
    • Developing and deploying SSIS packages and configuring SQL Server Agent on Microsoft SQLServer 2016 or later
Required
  • Create project and user documentation using Microsoft Office
Required
  • Experience with programmatically reading and generating data files in flat delimited, flat fixed-width, and XML formats
Required
  • Experience loading, manipulating, and working with large data sets in Microsoft Excel
Required
  • Experience with all aspects of the software development lifecycle including requirements gathering and analysis, design, development, testing, stabilization, and deployment
Required
  • Strong organizational, analytical, and time management skills
Required
  • Strong oral and written communication skills
Required
  • Experience with SSAS, PowerPivot, Data mining and other components of the Microsoft SQL Server Business Intelligence (BI) suite
Preferred
  • Experience with Microsoft .NET and C# development
Preferred
  • Experience with AWS and Linux
Preferred
  • Experience with formal software development project management practices and methodologies such as Agile, Scrum, Test-Driven Development, etc.
Preferred
  • Experience with Microsoft TFS or other application lifecycle management solutions
Preferred
  • Experience with third party vendor product evaluation and selection process
Preferred

New Group Coordinator I

Position Summary

Provides excellent customer service to external brokers, internal account executives, clients, and other departments related to the new group application and quoting process; answers incoming phone calls promptly; assists with the preparation, coordination, and distribution of group quotes; and follows up with brokers and clients.

Qualifications
  • High school diploma or GED is required. College degree; two years of experience in customer service, administration, or a related area; or an equivalent combination of education and experience is preferred
  • Intermediate-level proficiency in Microsoft Word and Excel
  • Excellent customer service, sales-oriented, organizational, interpersonal, problem-solving, time management, and verbal and written communication skills
  • Detail-oriented, flexible, adaptable, and consistently meet deadlines
  • Read and comprehend reference materials related to health insurance
  • Write detailed correspondence

Provider Credentialing Coordinator

Position Summary
  • Responsible for quality management of provider credentialing files, primary source verification, ongoing monitoring of provider licenses and health care participation, and investigation of adverse incidents. Responsibilities include data entry, reporting, requesting information, electronic file maintenance, and preparation and review of materials to ensure participating providers are credentialed in accordance with company timelines.
  • Provides administrative support to those involved in the credentialing process including the Credentialing Committee, Provider Relations and other departments, and outside contractors.
  • Coordinates, monitors and evaluates work performed by others (including outside contractors) for the credentialing verification process in accordance with health network accreditation standards and company policies.
Qualifications
  • Minimum high school diploma or GED is required. Degree in business, health care administration, or a related field; plus two years of work experience in an administrative capacity; or a combination of education and training is preferred. Experience in provider credentialing, primary source verification, and quality management/monitoring functions is preferred.
  • Read and interpret forms and documents such as applications and procedure manuals; write reports and correspondence.
  • Excellent customer service, organizational, time management, and verbal and written communication skills.
  • Work independently and in a team environment.
  • Intermediate-level proficiency in Microsoft Word and Excel.
  • Skills and/or knowledge of credentialing software/databases (particularly CAQH ProView and CertiFACTS) is preferred.
  • Knowledge of provider network management and credentialing requirements under Health Network accreditation modules is preferred.
  • Experience with investigating provider disciplinary action and conducting quality audits, and the ability to lead external client meetings are preferred.