Join Our Team

HWMG’s continued success is largely due to our team of more than 130 dedicated employee owners who serve our clients. HWMG is proud to be 100% employee-owned.

We are looking for intelligent, motivated and responsible people to help us build on our tradition of superior service. With a supportive environment that fosters personal and professional development, wellness, and community service, we invite you to join our ‘ohana.

Apply Today

Benefits

We are pleased to offer the following benefits to our team members who meet the eligibility requirements.

  • Medical, Dental, Vision and Drug Coverage
  • Employee Life and Accidental Death & Dismemberment Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Supplemental Insurance (at employee’s expense)
  • Short-Term and and Long-Term Disability Insurance
  • Long-Term Care Insurance
  • Employee Stock Ownership Plan
  • Flexible Spending Plan
  • Pre-Tax Transportation Program
  • Fitness Club Membership
  • Holidays, Vacation, and Sick Leave

These benefits are subject to modification at any time.

We are currently recruiting for these full-time positions:

Customer Service Representative I

Position Summary
  • Serves as a liaison between health plans, clients, members, and providers
  • Provides professional, thorough, accurate, and timely customer service
  • Assists with resolution of issues via telephone, written correspondence, and/or in person
  • Researches and responds to inquiries regarding plan benefits, billing, payments, claims, and insurance forms
Qualifications
  • High school diploma or GED is required. Three years of experience in customer service, call centers, or a related area is preferred
  • Excellent customer service, organizational, and verbal and written communication skills
  • Strong listening and problem-solving skills
  • Attention to detail and work independently and in a team environment
  • Able to meet deadlines and maintain professionalism under stressful situations
  • Basic-level proficiency in Microsoft Word, Excel, and Outlook

Sales Operations Manager

Position Summary

Provides operational support to our Sales team, oversees database management, focuses on improving the overall sales process, and leads the tracking of sales performance. Collaborates with internal and external stakeholders to manage company initiatives related to sales.

Qualifications
  • High school diploma or general education degree (GED) required. Bachelor’s degree in a technical or business-related field; two years of experience in sales, sales operations, or a related area; or an equivalent combination of education and experience is required.
  • State of Hawaii Life and Health Producer License
  • Valid driver’s license, personal vehicle and no-fault auto insurance
  • Strong problem-solving and relationship management skills
  • Able to understand high-level sales strategies, translate them into system and process, and drive projects from planning to execution to achieve the desired business objectives
  • Excellent customer service, interpersonal, organizational, analytical, time management, and verbal and written communications skills
  • Strong administrative, decision-making, leadership, presentation, and problem-solving skills
  • Strong attention to detail, able to work well with others, and consistently meet deadlines
  • Prioritize, multi-task, and work in a fast-paced environment
  • Effectively present information in one-on-one and small group situations to customers, clients, Senior Management, and other employees of the Company
  • Intermediate-level proficiency in Microsoft Word and Excel