Join Our Team

HWMG’s continued success is largely due to our team of more than 110 dedicated employee owners who serve our clients. HWMG is proud to be 100% employee-owned.

We are looking for intelligent, motivated and responsible people to help us build on our tradition of superior service. With a supportive environment that fosters personal and professional development, wellness, and community service, we invite you to join our ‘ohana.

Apply Today

Benefits

We are pleased to offer the following benefits to our team members who meet the eligibility requirements.

  • Medical, Dental, Vision and Drug Coverage
  • Employee Life and Accidental Death & Dismemberment Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Supplemental Insurance (at employee’s expense)
  • Short-Term and and Long-Term Disability Insurance
  • Long-Term Care Insurance
  • Employee Stock Ownership Plan
  • Flexible Spending Plan
  • Pre-Tax Transportation Program
  • Fitness Club Membership
  • Holidays, Vacation, and Sick Leave

These benefits are subject to modification at any time.

We are currently recruiting for these full-time positions:

Customer Service Representative

Position Summary
  • Serves as a liaison between health plans, clients, members, and providers
  • Provides professional, thorough, accurate, and timely customer service
  • Assists with resolution of issues via telephone, written correspondence, and/or in person
  • Researches and responds to inquiries regarding plan benefits, billing, payments, claims, and insurance forms
Qualifications
  • High school diploma or GED is required. Three years of experience in customer service, call centers, or a related area is preferred
  • Excellent customer service, organizational, and verbal and written communication skills
  • Strong listening and problem-solving skills
  • Attention to detail and work independently and in a team environment
  • Able to meet deadlines and maintain professionalism under stressful situations
  • Basic-level proficiency in Microsoft Word and Excel

Provider Enrollment and Data Specialist

Position Summary

Supports enrollment and data submission efforts related to provider contracting and network participation. Responsibilities include coordinating provider enrollment and maintenance activities in a centralized repository, timely provider updates in the claims processing system, contracting efforts for appropriate reimbursement, and assisting the department in achieving its goals and requirements for the provider network.

Qualifications
  • High school diploma or general education degree (GED) is required. College degree in business, health care administration or a related field; two years of experience in provider relations or in a health practitioner’s office; or equivalent combination of education and experience is preferred
  • Excellent customer service, organizational, time management, and verbal and written communication skills
  • Strong attention to accuracy and detail
  • Able to multi-task and work independently and in a team environment
  • Maintain professionalism in stressful situations
  • Intermediate-level proficiency in Microsoft Word and Excel

Underwriting Coordinator

Position Summary
  • Coordinates enrollments and renewals of client accounts.
  • Reviews, processes, and distributes preliminary quotes to internal sales agents and/or external brokers.
  • Prepares renewals for Management review.
  • Researches and prepares information for review and decision-making in response to rate reconsideration requests.
  • Maintains departmental databases and performs other administrative duties.
  • Works in liaison with other departments on rate, health plan, and benefit issues.
Qualifications
  • High school diploma or general education degree (GED) is required. College degree; three years of experience in underwriting, administration or a related field; or equivalent combination of experience and education is preferred.
  • Intermediate-level proficiency in Microsoft Word and Excel
  • Strong analytical, communication, organizational and time management skills
  • Work well with others and multi-task in a fast-paced environment
  • Medical terminology and insurance knowledge preferred