Join Our Team

HWMG’s continued success is largely due to our team of more than 130 dedicated employee owners who serve our clients. HWMG is proud to be 100% employee-owned.

We are looking for intelligent, motivated and responsible people to help us build on our tradition of superior service. With a supportive environment that fosters personal and professional development, wellness, and community service, we invite you to join our ‘ohana.

Apply Today

Benefits

We are pleased to offer the following benefits to our team members who meet the eligibility requirements.

  • Medical, Dental, Vision and Drug Coverage
  • Employee Life and Accidental Death & Dismemberment Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Supplemental Insurance (at employee’s expense)
  • Short-Term and and Long-Term Disability Insurance
  • Long-Term Care Insurance
  • Employee Stock Ownership Plan
  • Flexible Spending Plan
  • Pre-Tax Transportation Program
  • Fitness Club Membership
  • Holidays, Vacation, and Sick Leave

These benefits are subject to modification at any time.

We are currently recruiting for these full-time positions:

Account Manager

Position Summary

Responsible for overall client and broker experience and retention of assigned employer groups. Provides superior client service and assists employers and brokers with resolution of issues by phone, e-mail and/or face-to-face meeting regarding benefits, eligibility, claims, billing, renewals, negotiations, additional plan options, and existing plan changes.

Qualifications
  • High school diploma or GED is required. College degree in business administration, three years of healthcare or insurance industry experience, or equivalent combination is preferred.
  • Excellent customer service, organizational, interpersonal, time management, and verbal and written communication skills
  • Sales- and detail-oriented and able to consistently meet deadlines
  • Effectively present information in one-on-one and small group settings to customers, clients, Senior Management, and other employees of the Company
  • Work independently and in a team environment
  • Intermediate-level proficiency in Microsoft Word and Excel
  • Valid driver’s license, automobile insurance, and reliable means of transportation
  • Health/life producer license is preferred

Customer Service Representative

Position Summary
  • Serves as a liaison between health plans, clients, members, and providers
  • Provides professional, thorough, accurate, and timely customer service
  • Assists with resolution of issues via telephone, written correspondence, and/or in person
  • Researches and responds to inquiries regarding plan benefits, billing, payments, claims, and insurance forms
Qualifications
  • High school diploma or GED is required. Three years of experience in customer service, call centers, or a related area is preferred
  • Excellent customer service, organizational, and verbal and written communication skills
  • Strong listening and problem-solving skills
  • Attention to detail and work independently and in a team environment
  • Able to meet deadlines and maintain professionalism under stressful situations
  • Basic-level proficiency in Microsoft Word and Excel

Provider Enrollment and Data Specialist

Position Summary

Supports enrollment and data submission efforts related to provider contracting and network participation. Responsibilities include coordinating and maintaining provider enrollment activities in a centralized repository, processing timely updates in the claims system, assisting with contracting efforts for appropriate reimbursement, and helping the department achieve its goals and requirements.

Performs administrative functions to ensure participating providers are credentialed in a timely manner and monitored on an ongoing basis. This includes, but is not limited to, data entry, file audits, requesting information, sanctions monitoring, and maintenance of electronic files.

Qualifications
  • High school diploma or general education degree (GED) is required. College degree in business, health care administration or a related field; two years of experience in provider relations or in a health practitioner’s office; or equivalent combination of education and experience is preferred
  • Excellent customer service, organizational, time management, and verbal and written communication skills
  • Strong attention to accuracy and detail
  • Able to multi-task and work independently and in a team environment
  • Maintain professionalism in stressful situations
  • Intermediate-level proficiency in Microsoft Word and Excel