Join Our Team

HWMG’s continued success is largely due to our team of more than 130 dedicated employee owners who serve our clients. HWMG is proud to be 100% employee-owned.

We are looking for intelligent, motivated and responsible people to help us build on our tradition of superior service. With a supportive environment that fosters personal and professional development, wellness, and community service, we invite you to join our ‘ohana.

Apply Today


We are pleased to offer the following benefits to our team members who meet the eligibility requirements.

  • Medical, Dental, Vision and Drug Coverage
  • Employee Life and Accidental Death & Dismemberment Insurance
  • Employee Assistance Program
  • 401(k) Plan
  • Supplemental Insurance (at employee’s expense)
  • Short-Term and and Long-Term Disability Insurance
  • Long-Term Care Insurance
  • Employee Stock Ownership Plan
  • Flexible Spending Plan
  • Pre-Tax Transportation Program
  • Fitness Club Membership
  • Holidays, Vacation, and Sick Leave

These benefits are subject to modification at any time.

We are currently recruiting for these full-time positions:

Customer Service Representative I

Position Summary
  • Serves as a liaison between health plans, clients, members, and providers
  • Provides professional, thorough, accurate, and timely customer service
  • Assists with resolution of issues via telephone, written correspondence, and/or in person
  • Researches and responds to inquiries regarding plan benefits, billing, payments, claims, and insurance forms
  • High school diploma or GED is required. Three years of experience in customer service, call centers, or a related area is preferred
  • Excellent customer service, organizational, and verbal and written communication skills
  • Strong listening and problem-solving skills
  • Attention to detail and work independently and in a team environment
  • Able to meet deadlines and maintain professionalism under stressful situations
  • Basic-level proficiency in Microsoft Word, Excel, and Outlook

New Group Coordinator I

Position Summary

Provides excellent customer service to external brokers, internal account executives, clients, and other departments related to the new group application and quoting process; answers incoming phone calls promptly; assists with the preparation, coordination, and distribution of group quotes; and follows up with brokers and clients.

  • High school diploma or GED is required. College degree; two years of experience in customer service, administration, or a related area; or an equivalent combination of education and experience is preferred
  • Intermediate-level proficiency in Microsoft Word and Excel
  • Excellent customer service, sales-oriented, organizational, interpersonal, problem-solving, time management, and verbal and written communication skills
  • Detail-oriented, flexible, adaptable, and consistently meet deadlines
  • Read and comprehend reference materials related to health insurance
  • Write detailed correspondence