Beginning October 1, 2020: RxBenefits will replace PA Logic (formerly HDI Solutions) as the precertification reviewer of prescription drugs on behalf of HMAA and Charter Communications. Please download the RxBenefits PA Request Form and new Precertification Lists for HMAA and Charter Communications.

Our pharmacy benefit manager, OptumRx, helps members manage their prescriptions. View further information.

We provide language translation services as an added communication support for assistance to our non-English speaking customers while on the phone or face-to-face with one of our employees or participating providers. Participating providers may call our Customer Service Center should a translator be needed when health care services are rendered to our non-English speaking members.

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Interested in participating with the HWMG provider network? Contact us now and our team will gladly assist you.