HWMG does not automatically mail federal Form 1095-B to health plan subscribers. According to the IRS, there is no longer a penalty if you do not have a full year of health care coverage, and Form 1095-B is not required for you to file your federal tax return.

If you would like to receive Form 1095-B for your own records, you may request one as follows.

  • Call HWMG’s Customer Service Center:
    (808) 941-4622 or toll-free (888) 941-4622
    Monday to Friday, 8 am to 4 pm HST
  • Send a request by email* to:
    CustomerService@hwmg.org

    You must include:
    Your first and last name
    Health plan ID number
    Contact number
  • Send a request by mail to:
    HWMG
    Customer Service Center
    220 S. King Street, Suite 1200
    Honolulu, HI 96813​

    You must include:
    Your first and last name
    Health plan ID number
    Contact number

Within 14 days of your request, HWMG will mail Form 1095-B to you, or you may ask to receive it by secure email.

If you have any questions, please consult with your tax advisor, visit irs.gov, or call our Customer Service Center at (808) 941-4622 or toll-free at (888) 941-4622.

* There are privacy risks when you send an email to HWMG that is not encrypted. HWMG is not responsible for the security or confidentiality of communications you send to us through the Internet.

This notice is provided for informational purposes only, and does not constitute tax, legal, or accounting advice.